Customer Services Manager @ (November 2014 - January 2017)
Special Services Team Leader @ Comair Limited (September 1999 - October 2014)
Customer Service Agent @ Sun Air (September 1998 - August 1999)
Sonya Smith Education
GIBS Business School (Gordon Institute of Business Science)
(Operations Management and Supervision)
2010-2011
Damelin
Diploma (Travel and Tourism)
1995-1996
Livingstone Senior Secondary 1990-1994
Sonya Smith Skills
Customer Service
Airlines
Amadeus
Conflict Resolution
Coaching
Interviews
Load Control
Team Leadership
Customer Satisfaction
Call Centers
Civil Aviation
Travel Management
Negotiation
Business Travel
Travel Planning
Travel Arrangements
Travel Agency
Travel
Conflict Management
Sonya Smith Summary
Sonya Smith, based in Cape Town, WC, ZA, is currently a Manager: Office Operations at ICLEI Africa. Sonya Smith brings experience from previous roles at ICLEI, Khethimpilo, FlightSite (PTY) LTD and Comair Limited. Sonya Smith holds a 2010 - 2011 GIBS Business School (Gordon Institute of Business Science). With a robust skill set that includes Customer Service, Airlines, Amadeus, Conflict Resolution, Coaching and more. Sonya Smith has 1 emails on RocketReach.
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