Sonya Glass's Location
London, GB
Sonya Glass's Work
- Head of Customer Service Centres @ Metro Bank (UK)
- Director, Head of Credit Operations @ Coutts
- Director, Head of Credit Processing @ Coutts
- Head of Credit and Commercial Processing @ Coutts
- Client Service Manager @ Coutts
- Customer Complaints Manager @ NatWest
- Customer Service Manager @ NatWest Bank
Sonya Glass's Education
- St Angela's RC School1985 - 1989
Sonya Glass's Skills
- Operations Management
- Change Management
- Leadership Development
- Senior Stakeholder Management
- Credit
- Operational Risk
- Lean Thinking
- Complaint Management
- Banking
- Retail Banking
Sonya Glass's Summary
Sonya Glass, based in London, GB, is currently a Head of Customer Service Centres at Metro Bank (UK), bringing experience from previous roles at Coutts. Sonya Glass holds a 1985 - 1989 St Angela's RC School. With a robust skill set that includes Operations Management, Change Management, Leadership Development, Senior Stakeholder Management, Credit and more, Sonya Glass contributes valuable insights to the industry. Sonya Glass has 1 email on RocketReach.
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