Sonja Wanner Email & Phone Number
Senior Director of Operations @ ROI CX Solutions
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Sonja Wanner Location
- South Carolina, United States
Sonja Wanner Work
- 2025 -now Senior Director of Operations @
- 2022 -now CX Director of Operational Excellence @
- 2020 -now CX Director of Operational Excellence @ Global Response
- 2010 -2020 Senior Project Manager @ Global Response
- 2008 -2010 Project and Account Manager @ Global Response
Sonja Wanner Education
- Santa Fe College 1993-1994
- Valencia College 1990-1992
Sonja Wanner Skills
- Teamwork
- Team Management
- Key Performance Indicators
- Forward Looking
- Customer Support
- Operational Excellence
- Project Management
- Customer Experience
- Team Building
- Retail
- Operations Management
- Social Media
- E-commerce
- Vendor Management
- Customer Satisfaction
- Account Management
- Strategic Planning
- New Business Development
- Customer Retention
- Business Analysis
- Business Process Improvement
- Data Analysis
- Business Process
- Agile Project Management
- Microsoft Office
- Software as a Service (SaaS)
- Management
- Training
- Team Leadership
- Customer Service
- Organizational Development
- Communication
- Leadership
- Project Leadership
- Contact Center Optimization
- Contact Center Management
- Contact Center Operations
- Cost Projections
- Adherence
- Training Manuals
- Procedure Manuals
- Process Improvement
- Customer Relationship Management (CRM)
- Microsoft Excel
- Agile Methodologies
- Agile & Waterfall Methodologies
Sonja Wanner Summary
- Sonja Wanner, based in South Carolina, United States, is currently a Senior Director of Operations at ROI CX Solutions. Sonja Wanner brings experience from previous roles at ROI CX Solutions and Global Response. Sonja Wanner holds a 1993 - 1994 Santa Fe College. With a robust skill set that includes Teamwork, Team Management, Key Performance Indicators, Forward Looking, Customer Support and more. Sonja Wanner has 3 emails and 2 mobile phone numbers on RocketReach.
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