Sonja Steiner Email
Head of Fintech @ Coles Group
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Sonja Steiner Location
- Melbourne, VIC, AU
Sonja Steiner Work
- 2022 -now Head of Fintech @
- 2019 -2022 Head of Wrap Operations @
- 2018 -2021 Diversity Advisory Council Member @
- 2013 -2018 Head of Payments and Cash Operations Australia @
- 2011 -2013 Head of Regional Cash Operations and Servicing @
- 2010 -2011 Operations Director NextGen @
- 2010 -2010 General Manager (actg), Banking and Payment Services @
- 2006 -2010 Head of Client Services, Banking and Payment Services @
- 2004 -2006 Head of Telesales, Sales and Customer Management @
- 2002 -2005 Head of Business Services, Transactional Solutions @
- 1999 -2002 Associate Director @
Sonja Steiner Education
- Melbourne Business School
Executive Education (Futures Thinking and Strategy Development Program)
2018-2018 - Monash University
Grad Dip Banking & Finance (Banking, Finance)
- Monash University
Grad Cert in Electronic Commerce (E-Commerce/Electronic Commerce)
- Monash University
Bachelor of Arts (B.A.) (English, Linguistics)
- Swinburne University of Technology
Diploma of Management
Sonja Steiner Skills
- Banking
- Business Transformation
- Change Management
- Payments
- Business Planning
- Stakeholder Management
- Leadership
- Operations Management
- Financial Services
- Relationship Management
- Operational Risk Management
- Transaction Processing
- Strategic Leadership
- Commercial Banking
- Customer Service
- Transactional Banking
- Customer Experience Transformation
- Team Management
- Business Strategy
- Customer Service Management
- Account Management
- Cash Management
- People Management
- Strategy
- Public Speaking
- Customer Focused Service
- Customer Experience
- Service Delivery
- Digital Transformation
- Marketing
- Executive Management
- Management
- Business Process Improvement
- Digital
- Sales
- Strategic Planning
- Customer Service Operations
- Consulting
- Superannuation
- Business Development
- Business Analysis
- Vendor Management
- Team Leadership
- Process Improvement
- Trade Finance
- Wealth Management
- CX
- Net Promoter Score
- Management Consulting
- Risk Management
- Senior Stakeholder Management
- Financial Transactions
- Operational Excellence
- Project Management
- Outsourcing
- Culture Change
Sonja Steiner Summary
- Sonja Steiner, based in Melbourne, VIC, AU, is currently a Head of Fintech at Coles Group. Sonja Steiner brings experience from previous roles at Colonial First State, FINSIA (Financial Services Institute of Australasia) and ANZ. Sonja Steiner holds a 2018 - 2018 Executive Education in Futures Thinking and Strategy Development Program @ Melbourne Business School. With a robust skill set that includes Banking, Business Transformation, Change Management, Payments, Business Planning and more. Sonja Steiner has 3 emails on RocketReach.
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