Sonia Bricknell Email
Senior Service Delivlery Manager
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Sonia Bricknell Location
- England, United Kingdom
Sonia Bricknell Work
- Senior Service Delivlery Manager @ BT (May 2015 - Present)
- Senior Service and Problem Manager @ BT Telconsult (October 2012 - Present)
- Senior End to End Service Manager @ (April 2010 - February 2011)
- Senior Service Client Relationship Manager @ (November 2009 - April 2010)
- Global Security and European Service Manager @ (March 2008 - March 2009)
- Senior Service Operations Manager Lead for Data Centre Services @ (March 2005 - March 2008)
- Senior Operations and Broadband Manager @ (April 2000 - March 2005)
Sonia Bricknell Skills
- Service Delivery
- Service Management
- Telecommunications
- Sla
- Managed Services
- ITIL
- Incident Management
- GSM
- Call Centers
- Service Improvement
- Customer Experience
- Stakeholder Management
- Computer Network Operations
- Broadband
- IT Service Management
- Data Center
- Project Delivery
- Change Management
- Leadership
- Banking
- Business Analysis
- Microsoft Office
- SQL
- Management
- Project Management
- Microsoft Word
Sonia Bricknell Summary
- Sonia Bricknell, based in England, United Kingdom, is currently a Senior Service Delivlery Manager at BT. Sonia Bricknell brings experience from previous roles at BT Telconsult and BT Global Services. With a robust skill set that includes Service Delivery, Service Management, Telecommunications, Sla, Managed Services and more. Sonia Bricknell has 1 emails on RocketReach.
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