Song Chae Email & Phone Number
Head of CX, FBP @ CHANEL
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Song Chae Location
- South Korea
Song Chae Work
- Head of CX, FBP @ (April 2025 - Present)
- CX Lead, FBP @ (May 2024 - April 2025)
- Associate Director, Digital Marketing and Customer Experience @ (November 2022 - May 2024)
- Associate Director, Customer Experience @ (September 2021 - November 2022)
- Head of Customer Experience and Insight @ (September 2020 - September 2021)
- Head of Customer Experience @ (March 2019 - September 2020)
- Customer Experience Design Manager @ (December 2017 - March 2019)
- Manager, Contents @ (October 2015 - October 2017)
- Founder and Innovation Consultant @ canto 91 (September 2012 - January 2019)
- Freelancer - EU project management @ (January 2012 - September 2012)
- Research Executive (Project Manager) @ (January 2008 - December 2010)
- Research Executive (Project Manager) @ (January 2008 - December 2010)
- Contract Researcher, Marketer and Local Project Coordinator @ Telluce Marketing Corporation, BMW, Franchise Corporation, MBC and KBS (June 2004 - December 2007)
Song Chae Education
- IED Spain
Master (Design Management)
- University of Technology Sydney
Bachelor of Business (Marketing & Advertising and Promotions)
Song Chae Skills
- Microsoft Office
- Management
- Design Management
- Product Development
- Data Analysis
- Research Design
- Research
- Design Thinking
- Service Design
- Sales
- Research Skill
- Social Media
- Editing
- Qualitative Research
- Advertising
- Statistics
- Lego Serious Play Facilitation
- SPSS
- Idea Generation
Song Chae Summary
- Song Chae, based in South Korea, is currently a Head of CX, FBP at CHANEL. Song Chae brings experience from previous roles at CHANEL, AIA and Lane Crawford. Song Chae holds a Master in Design Management @ IED Spain. With a robust skill set that includes Microsoft Office, Management, Design Management, Product Development, Data Analysis and more. Song Chae has 3 emails and 1 mobile phone numbers on RocketReach.
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