Entraînement des conseillers aux interactions clients - Analysez vos interactions Identifiez les préjugés de vos clients et les forces et faiblesses de vos réponses. Analysez des milliers d’interactions, conversations téléphone, mail, chat, réseaux sociaux… - Entraînez vos conseiller.es Entraînez vos conseiller.es — à distance — à interagir naturellement avec leurs clients, à être spontanés et savoir créer un lien durable. - Mesurez l’impact Sachez où vous allez en mesurant l’impact des coachings des conseillers sur la production, la satisfaction, la qualité,.. testez vos clients en quelques heures,
| Website | http://www.sonear.com |
| Employees | 6 (5 on RocketReach) |
| Founded | 2002 |
| Phone | +33 1 40 18 11 73 |
| Technologies |
JavaScript
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HTML
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PHP
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| Industry | Professional Training and Coaching, Consulting |
| Keywords | Advisor Training, Customer Experience Improvement, Customer Feedback Analysis, Customer Interaction Analysis, Communication Skills Training, Customer Service Training, Service Quality Improvement, Data-Driven Training, Bias Detection, Conversation Analytics, Performance Analysis, Call Center Analytics, Email Analytics, Contact Center Technology, Social Media Analytics |
| Competitors | ACTIVE StarCite (now part of Cvent), Eventbrite, Splash (SplashThat.com), Meetup, Whova, Aventri, Bizzabo, InEvent, Event-U-All, Gather Technologies +43 more (view full list) |
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Thomas Renaudin is the President of SoNear.
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