Sondra Johnson Email & Phone Number
Sr. Supervisor Prd and Technical Support @ Vonage
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Sondra Johnson Location
- Marietta, GA, US
Sondra Johnson Work
- Sr. Supervisor Prd and Technical Support @ (September 2018 - Present)
- Operations Supervisor, Technical Support and Collections @ (June 2015 - September 2018)
- QA Analyst II @ (July 2013 - June 2015)
- Operations Supervisor @ (July 2006 - July 2013)
- Operations Manager @ Knot Natural, Inc. (January 2001 - July 2006)
Sondra Johnson Education
- Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA) (Information Technology)
2010-2011 - DeVry University
Bachelor of Business Administration (B.B.A.) (Information Systems Development)
2005-2009
Sondra Johnson Skills
- Networking
- TCP/IP
- SIP
- Management
- Call Center
- Telephony
- IP
- VoIP
- Vendor Management
- Technical Support
- Telecommunications
- Call Centers
- Integration
- Switches
- Troubleshooting
- Customer Experience
- Outsourcing
- Security
- Project Management
- Customer Satisfaction
- Managed Services
- Linux
- IVR
- Computer Hardware
- Product Management
- Cisco Technologies
- CRM
- Project Planning
- Cross-functional Team Leadership
- Windows
- Team Leadership
- Customer Retention
- Unified Communications
- Windows Server
- Process Improvement
- Retail
- Team Building
- Data Center
- Network Administration
- Customer Service
- Pre-sales
- P&L Management
- Testing
- Quality Assurance
- Workforce Management
- Voice Over Ip Voip
- Contact Centers
- Cross Functional Team Leadership
- Business Process Improvement
- Pre Sales
- Voice Over Ip
Sondra Johnson Summary
- Sondra Johnson, based in Marietta, GA, US, is currently a Sr. Supervisor Prd and Technical Support at Vonage. Sondra Johnson brings experience from previous roles at Vonage Business, Vonage and Knot Natural, Inc.. Sondra Johnson holds a 2010 - 2011 Master of Business Administration (MBA) in Information Technology @ Keller Graduate School of Management of DeVry University. With a robust skill set that includes Networking, TCP/IP, SIP, Management, Call Center and more. Sondra Johnson has 4 emails and 5 mobile phone numbers on RocketReach.
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