Solutionsgem.com Inc Information

We test and support every printer we offer. We have LIVE tech support M-F 10 to 6 Pacific time for all of our customers. If you need us down the road we'll be here. By the way if you have questions or just want to know more about us or the printers call us 1.888.407.6757 (M-F 10-6 Pacific time). Is the printer brand new? Yes the printer is brand new in its original sealed box . Does the Printer work with Mac Computers? No and Yes. No the printer's driver is designed for Windows Computers Only. The new Mac computers that have MS Windows OS installed will work with the printer. Mac computers include a driver that works with the printer but most shipping programs are designed for Windows computers. Yes only if you can use the Endicia shipping program for Mac. The program includes a Mac Driver that will work with the Zebra ZP450. This particular program charges a monthly fee. The monthly fee is waived for large users. All the details about Endicia Shipping program and how it works are included in our Newsletter. There is also a program called Auctane that is internet based that works from eBay so it works with Mac as well. The labels are generated as PDFs and Mac computers have no problem printing PDFs from Macs Directly. The program is eBay approved. You can get more info here: Auctane Shipping Information. What is the difference between the LP-2844 and ZP450 Printers? The ZP450 prints at 5 ips. Is one of the fastest direct thermal printers in its class. Also the ZP 450 works with ZPL printer language. The LP 2844 only work with EPL language. Do you include the Printer's Driver CD? Yes the printer has a built in CD driver CD holder on the side. The CD driver is included with the printer. What happens if the printer does not work with my computer? Contact us either by phone or email. We will help you troubleshoot and if the printer is defective we will replace it free of charge. If the printer is not defective we and you wish to return it you only have to pay for return shipping. The manufacturer warranty is 1 ...