Director of Customer Success and Business Strategy @ The CX Lighthouse
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Solomon Akinlua Location
Lagos, Nigeria
Solomon Akinlua Work
2025 -now Director of Customer Success and Business Strategy @
2024 -now Coauthor: The CX Lighthouse: Navigating Business Growth with Customer Experience @
2025 -now Chief Academic Officer @
2025 -now Project Manager | CX Digital Operations @
2024 -now Fractional Director of Customer Success |Consultant @
2022 -now Co-Founder @
2023 -2025 Faculty Member|Director Curriculum Learning and Development @
2024 -2024 Head of Customer Success @
2022 -2024 Head of Customer Success (Nigeria and Kenya) @
2021 -2022 Quality Assurance Manager-Customer Experience(Nigeria and Kenya) @
2020 -2024 International Business Consultant (Africa) @
2018 -2022 Doctoral Researcher @
2020 -2021 Lead Customer Retail Relationship Manager @
2020 -2020 Profit Center Manager @
2013 -2020 Relationship Manager @
2011 -2013 Customer Service Specialist and key account management @
2004 -2004 Audit Intern @ Gafunk Nigeria ltd
Solomon Akinlua Education
MBA ESG
Horizons University
Olabisi Onabanjo University(O.O.U)
University of California, Berkeley, Haas School of Business
certificate in "Essentials of Non-Profit strategy
University of California, Berkeley, Haas School of Business
Certificate in Global Social Entrepreneurship
University of California, Berkeley, Haas School of Business
certificate in Financial modelling for the social sector
University of California, Berkeley, Haas School of Business
certificate in Organizational Capacity: Assessment to action
University of California, Berkeley, Haas School of Business
certificate in "how to scale social impact"
University of California, Berkeley, Haas School of Business
certificate in leadership:ten rules for impact and meaning
University of California, Berkeley, Haas School of Business
certificate in social impact leadership
Solomon Akinlua Summary
Solomon Akinlua, based in Lagos, Nigeria, is currently a Director of Customer Success and Business Strategy at The CX Lighthouse. Solomon Akinlua brings experience from previous roles at The CX Lighthouse, Niche Institute of Customer Experience & Innovation (NICXI), Hugo and EclipseFrontiers. Solomon Akinlua holds a MBA ESG. Solomon Akinlua has 1 emails and 1 mobile phone numbers on RocketReach.
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