Solidarity IT Information

Solidarity IT is founded on the concept that we as people are all part of the community and therefore anything we can do to help someone makes life better for everyone. Here in Devon, we recognize the importance of local communities in helping people to be connected and successful in their endeavours. At Solidarity IT, we understand the importance of listening to the customer. Before any work is undertaken, we talk with you to make sure that we are providing what you need to achieve your goals. First impressions are important in creating the trust required to work together. This is where friendliness and the ability to listen are vital in enabling us to give advice and support that are appropriate and relevant to the client and to avoid using too many technical terms or causing an information overload. We don’t just pay lip service to customer service; we want our clients to come away feeling that we listened to them and met their needs fully, rather than adequately. This is why you’ll speak directly to us, rather than a call centre, so leave a message if you don’t get through right away. This approach has ensured that customers reliably describe us as friendly, helpful, efficient and professional.