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Sojan Thomas Location
Bengaluru, KA, IN
Sojan Thomas Work
2017 -now Contact Center Architect @
2015 -2017 IPT Administrator @
2013 -2015 Network Engineer @
Sojan Thomas Education
MOUNT ZION COLLEGE OF ENGINEERING, KADAMMANITTA, PATHANAMTHITTA
Bachelor of Technology (B.Tech.) (Electrical, Electronics and Communications Engineering)
2008-2012
Sojan Thomas Skills
Genesys Cloud CX
Telecommunications
VoIP protocols SIP
Network Time Protocol (NTP)
TFTP
LDAP
Genesys
Genesys PureCloud
Contact Center Express
Cisco Telepresence
Cisco Unified Communications Manager (CUCM)
Wireshark
User Datagram Protocol (UDP)
Transmission Control Protocol (TCP)
Technical Understanding
Real-Time Transport Protocol (RTP)
Domain Name System (DNS)
DTMF
Cisco Webex Meetings
WebEx
Communication
IT Service Management
Oral Communication
Teleconferencing
ServiceNow
Video Conferencing
Networking
IPT
PowerPoint
Microsoft Word
Microsoft Excel
Mathematics
Microsoft Office
Electronics
Internet
Multimedia
Problem Solving
Strategic Planning
Visual Basic
Video
Windows
Writing
YouTube
ccnp voice
Cisco Call Manager
Sojan Thomas Summary
Sojan Thomas, based in Bengaluru, KA, IN, is currently a Contact Center Architect at Tata Consultancy Services. Sojan Thomas brings experience from previous roles at IPsoft and KOL TELECOM SERVICES LLC.. Sojan Thomas holds a 2008 - 2012 Bachelor of Technology (B.Tech.) in Electrical, Electronics and Communications Engineering @ MOUNT ZION COLLEGE OF ENGINEERING, KADAMMANITTA, PATHANAMTHITTA. With a robust skill set that includes Genesys Cloud CX, Telecommunications, VoIP protocols SIP, Network Time Protocol (NTP), TFTP and more. Sojan Thomas has 2 emails on RocketReach.
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