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Sohail Mohammed Location
Milton, ON, CA
Sohail Mohammed Work
Program Manager @ (April 2026 - Present)
Service Delivery Manager @ (July 2025 - April 2026)
Sr. Service Delivery Manager @ (January 2022 - June 2025)
SLO Lead and Service Management Consultant @ (October 2021 - January 2022)
Service Delivery Manager @ (July 2012 - October 2021)
Sr. Service Management Consultant @ (July 2011 - July 2012)
Service Delivery Manager @ (November 2009 - July 2011)
Customer Service Manager and Account Lead @ (November 2006 - October 2009)
Technical Consultant - UNIX @ (May 2004 - October 2006)
Technical Specialist @ (September 1998 - April 2004)
Sohail Mohammed Education
Loyalist College
ITIL v3 Foundation Certificate in IT Service Management
2010-2010
Sheridan College 1994-1997
Sohail Mohammed Skills
Account Management
Business Analysis
Business Process Analysis
Business Relationship Management
Change Management
Client Accounts
Client Relations
Client Services
Contract Management
Contract Negotiations and Management
Customer Relationship Management (CRM)
Customer Service Management
Disaster Recovery
Financial Management
Guidewire
HP
HP Products
IT Infrastructure Operations
IT Management
IT Operations
IT Operations Management
IT Service Management
IT Strategy
ITIL
Implementation Management
Implementation Methodology
Incident Management
Information Technology
Infrastructure
Insurance Technology
Integration
Inventory Management
Leadership
Managed Services
Management
Operational Excellence
Problem Management
Program Management
Project Management
Regulatory Implementation
Release Management
Resource Management
SAP S/4HANA
SLA Reviews
Scope Management
Service Costing and Optimization
Service Delivery
Service Delivery Optimization
Service Management
Service Operations
ServiceNow
Stakeholder Management
Strategic Planning
System Administration
Telecommunications
Unix
Power
Services
Operations
Marketing
Sohail Mohammed Summary
Sohail Mohammed, based in Milton, ON, CA, is currently a Program Manager at Norima Consulting Inc.. Sohail Mohammed brings experience from previous roles at Lenovo, Deloitte, Scotiabank and IBM. Sohail Mohammed holds a 2010 - 2010 ITIL v3 Foundation Certificate in IT Service Management @ Loyalist College. With a robust skill set that includes Account Management, Business Analysis, Business Process Analysis, Business Relationship Management, Change Management and more. Sohail Mohammed has 2 emails and 1 mobile phone numbers on RocketReach.
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