Sofie Mondelaers Location
Antwerp, BE
Sofie Mondelaers Work
- 2024 - now Benelux Project manager @ Van Ameyde Benelux
- 2015 - 2024 Business and IT Project manager @ Van Ameyde Group
- 2011 - 2014 Regional EMEA Technology PM and System expert for call centre apps @ Citi
- 2008 - 2011 Voice Technology Project Manager and Team leader @ Citi
- 2006 - 2007 Voice Technology - Project coordinator IVR and CTI projects @ Citi
- 2005 - 2006 Specialist and Trainer for Merchant and Acquirer Benelux, Switzerland, France @ Citi
- 2004 - 2005 Customer service operator for Merchant and Acquirer Call centre and Issuing bank @ Citi
- 2003 - 2004 2003-2004 Hardware Customer Service administrative contact for Belgium @ IBM
Sofie Mondelaers Education
- Syntra Antwerpen en Vlaams Brabant (Syntra AB)
(Chat GPT - efficient prompting)
2024 - 2024 - Agile Scrum group
Leading Scaled Agile Framework
2023 - 2023 - Syntra Antwerpen en Vlaams Brabant (Syntra AB)
Azure Fundamentals (Information Technology)
2022 - 2022
- Amelior
MSP®Foundation in Program Management
2021 - 2021 - Amelior
PRINCE2 Agile Foundation
2020 - 2020 - Syntra Antwerpen en Vlaams Brabant (Syntra AB)
Change management
2019 - 2019 - Cardiff University / Prifysgol Caerdydd
(LEAN Yellow belt (LCS Level 1a))
2016 - 2016 - Amelior
(PRINCE2 Foundation certification)
2014 - 2014 - Cisco Networking Academy
(CCNA - Routing and Switching)
2013 - 2014 - Vrije Universiteit Brussel
Master's Degree (Cultural Sciences)
2003 - 2004
Sofie Mondelaers Skills
- Banking
- Business Analysis
- SDLC
- Risk Management
- Vendor Management
- Requirements Analysis
- Contact Centers
- Management
- Business Intelligence
- Integration
Sofie Mondelaers Summary
Sofie Mondelaers, based in Antwerp, BE, is currently a Benelux Project manager at Van Ameyde Benelux. Sofie Mondelaers brings experience from previous roles at Van Ameyde Group and Citi. Sofie Mondelaers holds a 2024 - 2024 Syntra Antwerpen en Vlaams Brabant (Syntra AB). With a robust skill set that includes Banking, Business Analysis, SDLC, Risk Management, Vendor Management and more. Sofie Mondelaers has 1 emails on RocketReach.
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