Sofie Mertens Email
Transformation Delivery Lead @ SD Worx Belgium
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Sofie Mertens Location
- Herent, BE
Sofie Mertens Work
- 2020 -now Transformation Delivery Lead @
- 2019 -2020 Change Agent en Continuous Improvement Coach @
- 2018 -2019 Regional Director Large Enterprises @
- 2017 -2019 Action Consultant @
- 2016 -2017 Senior Manager @
- 2015 -2016 Customer Support Centre Manager @
- 2014 -2015 Deputy Department Head Customer Contact Centre @
- 2014 -2014 Manager National Accounts and Sales Department @
- 2012 -2013 Business Unit Manager @
- 2010 -2012 Business Unit Manager @
- 2007 -2009 Strategic Account Manager @
- 2003 -2006 Area Manager Key Accounts @ Manpower
- 2002 -2003 National Account Manager @ Manpower
Sofie Mertens Education
- Vlerick Business School
(Management)
2008-2009 - KU Leuven 1994-1997
- LUCA School of Arts 1989-1992
Sofie Mertens Skills
- Call Center
- Sales Management
- Outsourcing
- Coaching
- Customer Satisfaction
- B2B
- B2B2C
- Training
- Team Leadership
- Contact Centers
- Exceeding Customer Expectations
- International Account Management
- National Accounts
- Business Development
- Call Centers
- Sales Operations
- Change Management
- Key Account Management
- Team Management
- Management
- Recruiting
- Human Resources
- Operations Management
- HR Consulting
- Performance Management
- Social Media
- Customer Service
- Project Management
- Microsoft Excel
Sofie Mertens Summary
- Sofie Mertens, based in Herent, BE, is currently a Transformation Delivery Lead at Sd Worx. Sofie Mertens brings experience from previous roles at Sd Worx Belgium, Addbusiness and Bdo Belgium. Sofie Mertens holds a 2008 - 2009 Vlerick Business School. With a robust skill set that includes Call Center, Sales Management, Outsourcing, Coaching, Customer Satisfaction and more. Sofie Mertens has 1 emails on RocketReach.
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