Sofia Serrazina Email & Phone Number
Contact Center Manager @ UMassFive College Federal Credit Union
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Sofia Serrazina Location
- Springfield, MA, US
Sofia Serrazina Work
- Contact Center Manager @ (January 2024 - Present)
- Lead Member Service Specialist @ (December 2022 - January 2024)
- Member Services Specialist @ (August 2021 - December 2022)
- Customer Service Specialist @ (April 2020 - July 2021)
- Events Representative @ (March 2020 - March 2020)
- Marketing Representative @ Raven (December 2019 - February 2020)
- Leader of musical group @ Missao Apoio (January 2011 - November 2019)
- Intern in Publicity and Marketing specialist @ Sunshine Hostel (June 2019 - October 2019)
- Baker @ Conquistador (March 2017 - April 2017)
- Intern @ (June 2016 - July 2016)
- Logistic Support (volunteer) @ (November 2015 - November 2015)
- Marketing and Communication department @ CUBS - Campeonato Universitário Bodyboard & Surf (May 2015 - May 2015)
- Logistic Support (volunteer) @ Europian Senior Badminton Championships (October 2014 - October 2014)
- Event Hostess (volunteer) @ CISA - Conferência de Inovação e Segurança Alimentar (March 2014 - March 2014)
- Logistic Support (volunteer) @ EVENT.ART (December 2013 - December 2013)
- Event Hostess (volunteer) @ ITC - Internacional Conference on Tourism Recreation (November 2013 - November 2013)
- Intern @ Restaurante Serrazina (April 2013 - June 2013)
- Intern @ Atelier do Doce (April 2012 - May 2012)
- Dental Assistant @ Smiling Center (July 2010 - September 2010)
- Dental Assistant @ Smiling Center (July 2009 - September 2009)
Sofia Serrazina Education
- ESTM
Master's degree (Marketing and Tourism Promotion)
2016-2019 - Polytechnic of Leiria
Course (Digital Marketing)
2017-2017 - ESTM
Bachelor's degree (Event Management)
2013-2016
Sofia Serrazina Skills
- Proatividade
- Dinâmica
- Simpatia
- Microsoft PowerPoint
- Microsoft Office
- Adobe Photoshop
- Adobe Illustrator
- Adobe Premiere
- Liderança
- Persistência
Sofia Serrazina Summary
- Sofia Serrazina, based in Springfield, MA, US, is currently a Contact Center Manager at UMassFive College Federal Credit Union. Sofia Serrazina brings experience from previous roles at UMassFive College Federal Credit Union, TTEC and Yankee Home Improvement. Sofia Serrazina holds a 2016 - 2019 Master's degree in Marketing and Tourism Promotion @ ESTM. With a robust skill set that includes Proatividade, Dinâmica, Simpatia, Microsoft PowerPoint, Microsoft Office and more. Sofia Serrazina has 2 emails on RocketReach.
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