Sofia Andersson Email
Change and Release Manager @ Clas Ohlson
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Sofia Andersson Location
- Stockholm, SE
Sofia Andersson Work
- Change and Release Manager @ (November 2020 - Present)
- Itsm Process Responsible @ (August 2019 - September 2020)
- Production Support Specialist @ (January 2015 - August 2019)
- Business Operations Analyst @ (May 2013 - October 2014)
- Global IT Coordinator and Knowledge Management @ (November 2006 - April 2013)
- IT Support Specialist @ (December 2000 - November 2006)
Sofia Andersson Education
- EXIN your ICT competence partner 2013-2013
- Luleå University of Technology
(Management)
2011-2011 - EXIN your ICT competence partner
(Management)
2008-2008 - Mälardalens högskola / Mälardalen University
(German Language And Literature, German Language, Literature)
1996-1997 -
(Business Economics)
1990-1993
Sofia Andersson Skills
- Business Knowledge
- CMDB
- Change Management
- Communication
- Configuration Management
- Continuous Improvement
- Cost Savings
- Customer Service
- Customer-focused Service
- Data Validation
- Deadline Oriented
- Detect to Correct Value Stream
- Dispatching
- English
- Exceeding Targets
- Financial Planning
- HP Openview
- HP Service Center
- IT Operations
- IT Outsourcing
- IT Service Delivery
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- ITIL Process Implementation
- Incident Management
- KPI Reports
- Knowledge Management
- Knowledge Transfer
- Mentoring
- Microsoft Office
- Newsletters
- Office 365
- Presentation Skills
- Prioritize Workload
- Problem Management
- Process Management
- Project Management
- Reporting & Analysis
- Scaled Agile Framework, SAFe
- Service Delivery
- Service Delivery Management
- Service Management
- Service-Level Agreements (SLA)
- ServiceNow
- Teamwork
- Troubleshooting
- Service Desk
- ITAR
Sofia Andersson Summary
- Sofia Andersson, based in Stockholm, SE, is currently a Change and Release Manager at Clas Ohlson. Sofia Andersson brings experience from previous roles at H&m and Hp. Sofia Andersson holds a 2013 - 2013 EXIN your ICT competence partner. With a robust skill set that includes Business Knowledge, CMDB, Change Management, Communication, Configuration Management and more. Sofia Andersson has 1 emails on RocketReach.
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