Socialbear® is the global leader in AI + Human 🤖🙋 Customer Support and Community Management - powering support for the world’s largest brands. Our proprietary software combines the speed and scalability of AI with the empathy and expertise of trained human agents. Customer support built for AI, available 24/7, 365 days a year. Features include: AI-powered support, human agents, moderation, crisis response, security, training, analytics and data. With a team of over 250+ specialists, we support leading brands, nonprofits and government organisations. Our mission is to replace outdated contact centres with scaleable, AI powered, community-led support that reduces cost and increases productivity.
| Website | http://www.socialbear.com |
| Revenue | $16.4 million |
| Employees | 60 (39 on RocketReach) |
| Founded | 2013 |
| Phone | +44 20 3984 9410 |
| Technologies |
JavaScript
,
HTML
,
Twitter
+11 more
(view full list)
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| Industry | Technology, Information and Internet, Printing |
| Keywords | Customer Support, Community Management, Customer Service, Social Media Management, Help Desk Solutions, 24/7 Support, Online Support, Brand Support, Customer Engagement, Social Media Customer Service, Customer Success, Online Community, Social Listening, Customer Care, Help Desk Software, Technical Support, Customer Relationship Management, Client Support, Global Support |
| Competitors | Zoho, Hootsuite, Sprout Social, Inc., Agorapulse, Buffer, Mavrck, Sendible, Bob Angelo Test SRL, CoSchedule, MeetEdgar +45 more (view full list) |
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Socialbear® Questions
The Socialbear® annual revenue was $16.4 million in 2026.
Solomon Ohlman-Akhtar is the Business Director of Socialbear®.
39 people are employed at Socialbear®.
Top Socialbear® Employees
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24
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11
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1
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Kerry Lee
Community Manager at Socialbear®
London, GB -
Sophie Gander
Customer Service Project Manager at Socialbear®
London, England, GB21 -
Alana Thomas
Account Manager at Socialbear®
London, GB1 -
Yamkela Sonqishe
Social Media Customer Service Agent at Socialbear®
Johannesburg, GP, ZA1 -
Kit Ting
Social Media Community Agency at Socialbear®
Toronto, ON, CA25+ -
Amelia Bell-Richards
Junior Account Manager at Socialbear®
United Kingdom1
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