Snapfix Information

Snapfix is the operations platform hotel teams would build themselves. Since 2019, we've helped hotels, resorts and venues run smoother operations by giving every team member a simple, visual way to report, assign and resolve work from their phone. Today, more than 40,000 hoteliers across 60+ countries use Snapfix to keep their properties guest-ready. We've grown from a maintenance app into a complete hotel operations platform that connects all areas of the operation in one place: Housekeeping: plan room cleanings with AI, track status in real time and turn rooms around faster. Compliance and Brand Standards: run audits and checks with confidence, so every property meets the standard, every time. Guest Communications: answer guest requests 24/7 in 100+ languages, with 85% of requests handled automatically. Asset Management: know the condition and history of every asset, so you can plan spend before something fails. Reactive Maintenance: capture issues with a photo and get them fixed before a guest ever notices. Preventive Maintenance: build a comprehensive PPM plan so nothing is ever missed. Proactive Maintenance: AI alerts create tasks before a human ever even notices. Our approach to AI is practical. We use it to take repetitive work off your team's plate, from creating tasks automatically to routing guest requests, so your people can spend more time on the hospitality that only they can deliver. Snapfix is built for the corridor, not the boardroom. It works for the housekeeper, the engineer and the front desk team first, because when they have the right tools, the whole hotel runs better. Department heads get a live view of what's open, what's done and where needs support. GMs see the patterns behind guest complaints, recurring faults and compliance gaps, so they can act before small issues become costly ones. And for owners and hotel groups, this builds a clear picture of performance across the portfolio, helping them protect standards and plan investment