Smith+Co is a leading specialist customer experience consultancy and we work internationally with some of the world's best brands. Our sole purpose is to help our clients define, design and deliver customer experiences that differentiate their brands to drive profitable growth. Our consultancy was founded in 2002 by Shaun Smith, one of the original pioneers and best selling author in customer experience, and respected internationally as a thought leader in the field. Since then we have continued to build and widen our team and expertise in this field, enabling us to establish an international client list and a reputation for achieving results. We have worked with many top brands including O2, Burberry, Paypal, Premier Inn, Westpac, Estee Lauder, IHG Symantec and UEFA Our team is managed out of London and includes experts in brand strategy, research, multi-channel experience design and learning design. Our business model and depth of experience enables us to offer the same or, in many cases, better expertise that you would expect from a large consultancy – but without passing on the same level of cost. Although the range of companies we work with is diverse, there is one thing they all have in common – a determination to differentiate their brand through the experience they provide to their customers.
View Top Employees from Smith+Co ConsultancyWebsite | https://www.smithcoconsultancy.com |
Revenue | $9 million |
Employees | 7 (6 on RocketReach) |
Founded | 2002 |
Phone | +44 20 7064 4775 |
Technologies |
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Industry | Business Consulting and Services, Management Consulting, Customer experience strategy & implementation planning, Business Services, Customer experience measurement, Customer insight, Branded training for leaders, managers & frontline, Brand promise definition & customer experience design, Keynote speeches & executive workshops |
Web Rank | 25 Million |
SIC | SIC Code 874 Companies, SIC Code 87 Companies |
NAICS | NAICS Code 541 Companies, NAICS Code 541611 Companies, NAICS Code 5416 Companies, NAICS Code 54 Companies, NAICS Code 54161 Companies |
Looking for a particular Smith+Co Consultancy employee's phone or email?
The Smith+Co Consultancy annual revenue was $9 million in 2024.
Shaun Smith is the Founder of Smith+Co Consultancy.
6 people are employed at Smith+Co Consultancy.
The NAICS codes for Smith+Co Consultancy are [541, 541611, 5416, 54, 54161].
The SIC codes for Smith+Co Consultancy are [874, 87].