Smitha Thampi Email & Phone Number

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Leader, Customer Delivery – Software, Mobility and Automation @ (June 2021 - Present)
Leader, Customer Delivery for Mobility Team @ (August 2019 - June 2021)
Consulting Engineer @ (September 2017 - July 2019)
Customer Service Consultant @ Cisco Systems( Contractor with Glow Networks USA) (March 2014 - July 2017)
Software Engineering Lead in Mobility and Telecom @ (May 2010 - October 2013)
Systems Designer @ (November 2005 - May 2010)

Indian School of Business
Leadership with AI (Artificial Intelligence)
2026-2026
The University of Texas at Arlington
MS (Electrical Engineering, Telecommunication)
2003-2005
College of Engineering Trivandrum
Bachelor of Technology

3GPP
4G
5G
Agile Methodologies
Artificial Intelligence (AI)
C++
Charging
Cisco Technologies
Cloud Computing
Core Java
Cross-functional Team Leadership
Customer Experience
Customer Support
Delivery Management
Diameter
GSM
Global Customer Engagement – USA, Europe, ANZ, LATAM, APAC
IMS
INAP
Integration
Intelligent Networks
Java
Java Enterprise Edition
LTE
Linux
Microservices
Mobility & Diameter (3GPP) – Gx/Gy, PCRF, OCS, HSS, IMS, 5G Core
MongoDB
Multi-Cloud & Cloud-Native Solutions – NFV, Cloud Adoption, Telecom Cloud Deployments
Networking
People Management
Professional Services & Customer Delivery – SLA Optimization, Service Provider Engagement
Requirements Analysis
SDLC
Service Delivery Management
Software Automation & Orchestration – Custom software integration of Cisco products
Software Development
Software Engineering & SDLC – C++, Java, Python, Agile, CI/CD, Telecom Software
Software Project Management
Solution Architecture
Stakeholder Management
Standards Development
Technical Program Management
Telecommunications
Test Automation
Unix
VMware
Virtualization
VoIP

Smitha Thampi, based in Bengaluru, KA, IN, is currently a Leader, Customer Delivery – Software, Mobility and Automation at Cisco. Smitha Thampi brings experience from previous roles at Cisco, Cisco Systems( Contractor with Glow Networks USA) and Hewlett Packard Enterprise. Smitha Thampi holds a 2026 - 2026 Leadership with AI in Artificial Intelligence @ Indian School of Business. With a robust skill set that includes 3GPP, 4G, 5G, Agile Methodologies, Artificial Intelligence (AI) and more. Smitha Thampi has 2 emails and 1 mobile phone numbers on RocketReach.

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