Medisafe is the leading enterprise patient engagement platform redefining how pharmaceutical companies support patients across the treatment journey. We replace fragmented point solutions with a unified, behavior-driven infrastructure.
By centralizing patient support into one system, we empower pharma teams to deliver a personalized brand experience at portfolio scale.
Our Core Capabilities:
- JITI (Just-In-Time Interventions): Our AI engine predicts patient risk and delivers personalized support to reduce drop-off.
- Omnichannel Coordination: Meeting patients where they are—across mobile, web, voice, and hub services—to ensure a seamless experience.
- Behavioral Data Insights: Leveraging over a decade of real-world data to identify adherence trends and optimize intervention strategies.
- Portfolio-Wide Scaling: One infrastructure to manage engagement across multiple brands, therapies, and global markets.
We don’t just send reminders; we manage the complex variables of the patient journey. By leveraging millions of data points collected over 12 years, Medisafe drives measurable improvements in medication adherence, long-term persistence, and patient retention. Our platform provides the Real-World Evidence (RWE) pharma needs to optimize Time to Fill (TTF), mitigate therapy drop-off, and improve health outcomes at scale.
This is the new model of patient support: predictive, personalized, and built to drive lasting therapy persistence.
MediSync’s Secret Ingredient
Medical groups are often described as a collection of individual practices sharing call and a logo.
These times call for transformation; better care at a lower total cost is a team effort. Medical groups don’t easily become teams. It is possible and, when it occurs, the rewards are great.
Strategic and tactical plans mean little unless physicians commit to a new vision with new results. The question is, “Can we get there?”
At MediSync we’ve been helping medical groups become teams. It is a special way of leading, communicating and change management. We’d love to share our secret with your organization.
[ CareZone was acquired by Walmart in 2020. ]
CareZone makes it easy to manage multiple medications and organize health information from your smartphone.
Co-founded by Jonathan Schwartz and Walter Smith, CareZone is based in San Francisco, with an additional office in Seattle.