Smartserve is MENA’s first AI-powered contact center platform, built to serve any industry with real-time voice AI, CRM, and VoIP—all in one place. Our proprietary platform combines speech-to-text, natural language understanding, and text-to-speech, enabling businesses to automate customer service, handle high volumes of calls, and escalate to human agents when needed—all with Arabic and English fluency. Whether you’re running a restaurant, hotel, bank, government agency, or enterprise, Smartserve empowers you to: Launch AI voice bots in minutes Give agents a full CRM dashboard with call summaries and sentiment analysis Use your own DIDs and manage calls through our VoIP backbone We’re not just adding AI to old systems—we’re building the future of contact centers for the region. Smartserve: Where voice AI meets real business impact.
| Website | https://www.smartserve.ai/ |
| Employees | 4 (1 on RocketReach) |
| Founded | 2023 |
| Industry | Technology, Information and Internet |
| Keywords | Ai Customer Service, Natural Language Processing, Customer Service Automation, Automated Customer Support, Conversational Ai, Voice Recognition Software, Customer Communication Platform, Customer Service Software, Ai Powered Chatbot, Nlp Applications, Seamless Communication, Efficient Communication, Speech Analytics, Machine Learning Solutions, Intelligent Virtual Assistant, Ai Chatbots, Text Analytics, Nlp Api |
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Saif abu Goura is the CEO of SmartServe.
1 people are employed at SmartServe.
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