SmartMark Communications LLC Information

SmartEnergy IP™ is a research and consulting organization within SmartMark Communications that is dedicated to helping utilities communicate the benefits of smart grid to customers. SmartEnergy IP™ works as an outsourced marketing and communications department for small to mid-sized utilities with the need to have managed services and support. In this capacity, SmartEnergy IP consultants become a natural extension to a utilities’ customer care or communications department. As utilities roll out smart grid initiatives – from smart meters to dynamic pricing programs—there are ways to ensure that customers are best prepared to make smart energy choices and positively support these rollouts. SmartMark Communications has over a decade of experience in the energy and utilities customer care domain, helping utilities and suppliers market effectively to customers. For more information, visit www.smartenergy-ip.com. SmartEnergy IP™ offerings include: - Industry market research and benchmarking on utility customer care behavior - Review and evaluation of existing customer care communications programs - Primary and secondary research and analysis of a utility’s current messages and brand in the public domain - Development of strategic customer care programs for utilities - SmartMark Communications, LLC resources to provide full service marketing support for utilities - Public Relations and Partner Strategy Partners: - SmartMark Communications - MusiComms - Breakthrough Music Group Event: - 2018 Smart Grid Customer Education Symposium: smartgridcustomereducation.com