Marketers spend billions on attracting customers and yet more than 70% of first time interactions with a brand are also the last. At SmartFocus, we understand that every customer is on a unique journey. Motivations to try, buy or stay loyal change depending on the individual making the choice. Trusted by over 600 customers, Message Cloud by SmartFocus sends out 60 billion personalized interactions and 7 million email campaigns annually – the customer has control, but you have the power to influence. Message Cloud encompasses everything marketers desire with their digital strategies – enabling them to own every customer moment, with a decisioning engine that creates contextualized messages triggered by customer behavior, not by the marketer's guess. It allows businesses to eradicate conversion kerbing obstacles, through smart and crowd insights, email and personalization across any device – all on one powerful platform. SmartFocus empowers businesses to influence their valuable customer journeys, connecting and engaging with them at every treasured touch point. At SmartFocus, we created Message Cloud to redefine context-driven marketing and put an end to marketers asking the common questions, why aren’t our campaigns engaging our customer base? Why is our revenue decreasing when marketing efforts have doubled? Mobile commerce is becoming the norm, how can we keep up? Using our software will bring customers into contact with your brand, whatever the device, whatever the channel. It’s a personalized and unforgettable experience. - Forrester Research, Inc. cited the SmartFocus Message Cloud as a Strong Performer among real-time interaction management suites in its inaugural Wave report on the fast growing RTIM market - Forrester Research, Inc. named The Message Cloud as a Strong Performer in their Wave report The Forrester Wave™: Cross-Channel Campaign Management, Q2 2016, with the highest score possible in five criteria
View Top Employees from SmartFocusWebsite | http://www.smartfocus.com |
Revenue | $50 million |
Funding | $30 million |
Employees | 197 (122 on RocketReach) |
Founded | 1999 |
Phone | +44 20 7554 4500 |
Industry | Software, Software Development & Design, App Marketing, Business/Productivity Software, Real-Time Email, Mobile, & Social Marketing Software, Sales and Marketing, Marketing insights and analytics, Email, Email, Web and Mobile personalization, Information Technology, SaaS marketing platform, Internet Services, Messaging and Telecommunications, Email Marketing, SaaS, Social Media Marketing |
Web Rank | 1 Million |
Keywords | Customer Engagement, Marketing Automation, Personalized Marketing, Cross Channel Marketing, Real-Time Marketing, Digital Marketing, Multichannel Marketing, Email Marketing, Mobile Marketing Analytics, Marketing Analytics |
Competitors | Alterian, Emarsys, Oracle Bronto, Unica, Zift Solutions |
SIC | SIC Code 738 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 56 Companies, NAICS Code 518 Companies, NAICS Code 5619 Companies, NAICS Code 5182 Companies, NAICS Code 561 Companies, NAICS Code 51 Companies |
Looking for a particular SmartFocus employee's phone or email?
The SmartFocus annual revenue was $50 million in 2024.
Pablo Rueda is the Country Director, Iberia of SmartFocus.
122 people are employed at SmartFocus.
SmartFocus is based in London, London.
The NAICS codes for SmartFocus are [56, 518, 5619, 5182, 561, 51].
The SIC codes for SmartFocus are [738, 73].