Smarten your contact center! Smartconnect is a cloud based solution for contact centers to enable visual dialing on smartphones. Connect to the right agent without phone menus or waiting. Smartconnect enhances customer service experience by making transactions more efficient. Smartconnect accomplishes this by providing a cloud-based solution to integrate web 2.0 and smartphone call channels into one seamless interaction. Smartconnect improves the quality of the customer experience while simultaneously reducing the cost of each interaction. See for yourself at www.smartconnect.eu
| Website | https://www.smartconnect.eu |
| Employees | 7 (4 on RocketReach) |
| Founded | 2012 |
| Technologies |
JavaScript
,
HTML
,
Google Analytics
+11 more
(view full list)
|
| Industry | Telecommunications |
| Keywords | Contact Center Platform, Contact Center Optimization, Cloud Contact Center Solutions, Customer Experience Improvement, Seamless Customer Service, Customer Service Software, Agent Productivity, Call Center Technology, Communication Solutions, Customer Support Tools, Smartphone Integration, Call Routing Software, Contact Center Automation, Interactive Voice Response |
| Competitors | Microsoft, IBM, Zoho, Boomi, TIBCO Streaming, MuleSoft, Zapier, Workato, Make, Tray.io +47 more (view full list) |
Looking for a particular Smartconnect employee's phone or email?
Smartconnect Questions
Mark Tetrode is the Managing Partner of Smartconnect.
4 people are employed at Smartconnect.
Top Smartconnect Employees
-
Mark Tetrode
Managing Partner at Smartconnect
Mechelen, BE41 -
Peter Edel
Managing Partner at Smartconnect
Brussels, BE2 -
Montse Valls
Teleoperadora at Smartconnect
Girona, CT, ES2
