Smartconnect Information

Smarten your contact center! Smartconnect is a cloud based solution for contact centers to enable visual dialing on smartphones. Connect to the right agent without phone menus or waiting. Smartconnect enhances customer service experience by making transactions more efficient. Smartconnect accomplishes this by providing a cloud-based solution to integrate web 2.0 and smartphone call channels into one seamless interaction. Smartconnect improves the quality of the customer experience while simultaneously reducing the cost of each interaction. See for yourself at www.smartconnect.eu