SmartB Solutions Information

Many Malaysian ecommerce businesses live with a financial close problem: marketplace payouts that do not match the bank, month-end delays, and numbers the finance team cannot fully stand behind. SmartB helps close the gap between operational data and financial records teams can trust. We specialise in financial close and reconciliation for ecommerce and omnichannel businesses operating across Shopee, Lazada, TikTok Shop, Shopify, and POS. The SmartB Close Engine covers three connected areas: • Ecommerce payout reconciliation — automatically matching payout statements against orders, fees, returns, vouchers, and logistics rebates. • Bank reconciliation — matching payout receipts to bank entries and flagging exceptions for investigation. • POS reconciliation — reconciling physical retail transactions alongside online sales. Together, these capabilities help finance teams reduce manual work, identify discrepancies earlier, and shorten the path to a trusted month-end close. SmartB’s patent-pending product-transformation technology also provides cost traceability across manufacturing and assembly processes, helping businesses trace how materials and components contribute to finished-product costs. By connecting stock movements and product transformation with financial records, we help teams understand the operational activity behind the numbers. Founded in 2017, SmartB draws on nine years of implementation experience in Malaysian businesses, led by a CIMA-qualified founder with an engineering background from Imperial College London and professional experience at Barclays. SmartB Group connects operations, reconciliation, and financial close—so finance teams can stand behind the numbers and business leaders can act with confidence.