Smart Tribune Information

Smart Tribune offers a 360° AI ecosystem for managing and distributing knowledge bases that helps you increase CSAT, improve customer experiences throughout the buying journey, and enable your customer service teams to focus on what they do best: delivering great human experiences. 🚀 💡 With Smart Tribune, you can: 💡 👉 Reduce the volume of customer service contacts by 40%, thanks to a set of self-service solutions boosted by the latest advances in AI such as semantic search and LLM models: Smart FAQ, Smart Push, Smart Context, Smart Form, Smart Chatbot. 👉 Increase CSAT by empowering your teams to focus on what truly matters: your valued customers, thanks to a clever combination of 2 solutions: Smart Knowledge for managing client knowledge bases, and Smart AI for eliminating all low-value-added tasks for teams while managing knowledge. 🌐 #SmartTribune #KnowledgeBase #IA #FAQ #BOT #ExperienceClients Some of our clients: Samsung, Carrefour, Leroy Merlin, Clarins, Club Med, Toyota, Home Serve,The Kooples, Le Monde, Ouigo...