Smart Technology India Information

Smart Technology develops iCPaaS, an AI-driven communications platform based in Vadodara, Gujarat. Established in 2015, we help businesses connect with customers through enterprise messaging, voice and conversational AI. Our solutions include domestic and international SMS, WhatsApp Business API, RCS Business Messaging, AI Voice Bots, Cloud IVR and Missed Call Services, alongside webhooks and communication analytics. The AI suite brings together AI agents, chatbots, RAG-powered knowledge bases, Voice AI, Prompt Studio and automated workflows with AI-to-human handover. Our Omnichannel Campaigner enables SMS, WhatsApp, RCS, IVR and Voice campaigns through a single dashboard, with audience segmentation, drip automation, intelligent channel fallback and real-time performance tracking. Connect customer communication with MoEngage, WebEngage, CleverTap, Zoho CRM and other business systems through APIs and integrations. We offer cloud and on-premise deployment, including hosting the CPaaS platform on client-owned servers. We also work with partners through revenue-sharing models tailored to agreed business requirements. We serve businesses across retail and e-commerce, BFSI, healthcare, logistics, education, SaaS and technology. Explore products, integrations and demos: https://icpaas.ai Contact: manali@icpaas.ai | +91 9712222776