Smart Chimp Information

Our Ethos Doing the right thing, even when no one’s watching. At Smart Chimp, we believe in something that’s become weirdly rare in the world of telecoms and IT: decency. We treat customers the way we’d want to be treated. That means fair pricing, no sneaky auto-renewals, no hard-sell tactics, and absolutely no small print riddled with traps. (In fact, our terms are written in big, bold, human-readable text — no law degree required.) We’re not here to squeeze clients dry. Got a faulty cable that needs re-terminating? We’ll pop out and sort it — no charge, no drama. That’s just what you do when you genuinely care. And we’re so confident in what we offer that we’re happy to provide free-of-charge trials. Why? Because we genuinely want to prove we mean what we say — not rope you into a contract and vanish like so many others do. We know our way around the industry — and we’re not afraid to call out the shady stuff. From misleading leases to overpriced support and those delightful “admin fees” that seem to appear from nowhere… we’ve seen it all. We say what others won’t — and we do what others don’t. Some competitors aren’t our biggest fans. We’re good with that.