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SMAK call center was formed on October 1, 2019. by agents with long-term experience. Our call center finds its mission and vision of existence in numerous customer inquiries seeking clarifications, additional information and interests for different types and kinds of products. All agents are in a permanent employment relationship, which affects greater loyalty, commitment to execution tasks, motivation. Our goal is to hire young staff who strive to contribute better situation and better quality of life in Bosnia and Herzegovina. As a unique advantage over other call centers, SMAK agents have experience working with and in financial and service institutions on the domestic market. The leading people of SMAK have many years of experience in the field of providing teleservices to end users.

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