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Sm Tahsinuzzaman Location
Mumbai, MH, IN
Sm Tahsinuzzaman Work
2022 -now Vice President Customer Service @
2020 -2022 Vice President Customer Service @
2017 -2020 Head Of Customer Service @
2015 -2017 Head - Customer Service @
2014 -2015 SDL - Customer Experience @
2012 -2014 Manager Customer Experience - Corporate and Merchant @
2011 -2012 Analyst - Voice of Customer Analytics @
2007 -2010 Subject Matter Expert and Quality Analyst – World Service Learning Network @
2005 -2007 Process Developer @
Sm Tahsinuzzaman Education
Institute of Management Technology, Ghaziabad
MBA (Finance & International Business Opertions)
2011-2013
Indian Institute of Management, Calcutta
SMP (Business Administration and Management, General)
2023
Sm Tahsinuzzaman Skills
Relationship Management
Customer Service
Leadership
Customer Experience
Process Improvement
Project Management
Strategic Leadership
Quantitative Analytics
Business Analysis
Credit Cards
Statistical Data Analysis
Training Facilitation
Six Sigma
Performance Management
Employee Engagement
Analytics
Vendor Management
Qualitative Research
Credit
strategic planning
E-commerce
E Commerce
Public Speaking
Sales
Training
Business Process Improvement
Management
Marketing
Sm Tahsinuzzaman Summary
Sm Tahsinuzzaman, based in Mumbai, MH, IN, is currently a Vice President Customer Service at Reliance Retail. Sm Tahsinuzzaman brings experience from previous roles at noon, Wadi.com and American Express. Sm Tahsinuzzaman holds a 2011 - 2013 MBA in Finance & International Business Opertions @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Relationship Management, Customer Service, Leadership, Customer Experience, Process Improvement and more. Sm Tahsinuzzaman has 2 emails on RocketReach.
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