S.m. Islam Email
Vice President, Product Management, App and Essential Services @ bKash Limited
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S.m. Islam Location
- Dhaka, BD
S.m. Islam Work
- Vice President, Product Management, App and Essential Services @ (January 2023 - Present)
- Assistant Director @ (December 2021 - December 2022)
- Head of Loyalty and Winbacks (General Manager), Customer Lifecycle Management @ (February 2020 - July 2021)
- Head of Voice CLM and Churn Management (General Manager), Customer Lifecycle Management @ (July 2018 - January 2020)
- Manager, Customer Lifecycle Management @ (July 2014 - June 2018)
- Senior Executive, Mass market Development, Marketing @ (October 2013 - June 2014)
- Senior Executive, Loyalty and Partnership, Marketing @ (June 2011 - September 2013)
- Marketing Manager @ Showbiz Bangla Limited (March 2011 - May 2011)
- Portfolio Manager, Marketing @ (June 2010 - February 2011)
- Business Analyst @ (March 2010 - May 2010)
- Assistant Administrator @ ShowBiz Bangla Ltd. (March 2007 - June 2009)
S.m. Islam Education
- Institute of Business Administration, University of Dhaka
BBA (Marketing, Finance)
2006-2009 - Dhaka Residential Model College
SSC, HSC (Science)
1995-2005
S.m. Islam Skills
- Market Research
- Project Planning
- Telecommunications
- Marketing Management
- Market Planning
- Analysis
- Analytics
- Loyalty Programs
- Customer Service
- Program Management
- Customer Retention
- Marketing
- Business Planning
- Project Management
- Business Development
- VAS
- CRM
- Team Management
- Team Leadership
- Customer Relationship Management (CRM)
- Value-Added Services (VAS)
- Analytical Skills
- Customer Relationship Management Crm
- Social Media
- Value Added Services Vas
- Strategy
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Research
- Retail
- System Development
- Analytical Modelling
- Data Analysis
- Business Strategy
- Business Case Development
- Customer Relationship Management
- Value Added Services
S.m. Islam Summary
- S.m. Islam, based in Dhaka, BD, is currently a Vice President, Product Management, App and Essential Services at bKash Limited. S.m. Islam brings experience from previous roles at উপায় (UCB Fintech Company Limited), Robi Axiata PLC. and Robi Axiata Limited. S.m. Islam holds a 2006 - 2009 BBA in Marketing, Finance @ Institute of Business Administration, University of Dhaka. With a robust skill set that includes Market Research, Project Planning, Telecommunications, Marketing Management, Market Planning and more. S.m. Islam has 3 emails on RocketReach.
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