2015 -
2018 Sr. Operations Manager, Global Customer Service @
2013 -
2015 Sr. Vendor Manager, Global Customer Service @
2012 -
2013 Site Manager, Global Customer Service @
2012 -
2012 Vendor Manager, North American Customer Service @
2011 -
2012 Sr. Supervisor, Customer Service @
2009 -
2011 Supervisor, Customer Service @
Skyler Evans Education
Western Oregon University 2007
-
2009
Oregon State University 2004
-
2007
Skyler Evans Skills
Financial Accounting
Agile Methodologies
Requirements Analysis
Software as a Service (SaaS)
Business Analysis
Accounting
Analytical Skills
Account Management
Adobe Photoshop
Management
Budget Management
Budget Forecasting
Remote Workforce Management
Artificial Intelligence (AI)
Global Operations
Customer Experience
Operations Management
Data Analysis
Call Centers
Customer Satisfaction
Vendor Management
Technical Support
Workforce Management
Process Improvement
Quality Assurance
Social Media
Customer Satisfaction Enhancement
Outsourcing
Curriculum Design
Microsoft Office
Customer Service
Training
Team Leadership
Team Building
Leadership
Time Management
Cross-functional Team Leadership
Customer Service Management
Communication
Problem Solving
Metrics
Performance Analysis
Coaching & Development
Team Building & Training
Self-Motivation
CS Social Media Support
Prioritization
Business Process Improvement
Skyler Evans Summary
Skyler Evans, based in Bend, OR, US, is currently a Vice President, Customer Experience at Consilium. Skyler Evans brings experience from previous roles at IntouchCX, Medifast, Inc and TaskEasy. Skyler Evans holds a 2007 - 2009 Western Oregon University. With a robust skill set that includes Financial Accounting, Agile Methodologies, Requirements Analysis, Software as a Service (SaaS), Business Analysis and more. Skyler Evans has 3 emails and 3 mobile phone numbers on RocketReach.
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