Sirish Modali Email & Phone Number
Executive Director @ Providence India
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Sirish Modali Location
- Hyderabad, IN
Sirish Modali Work
- 2025 -now Executive Director @
- 2022 -2025 Director @
- 2015 -2022 Associate Director @
- 2013 -2015 Deputy General Manager @
- 2011 -2013 Assistant Vice President @
- 2008 -2011 Senior Manager @
- 2007 -2008 Operations Manager @
- 2006 -2007 Assistant Operations Manager @
- 2003 -2005 Process Leader @
- 2001 -2003 Technical Support Analyst @
Sirish Modali Education
- Osmania University
Bachelors (Commerce)
1996-1999
Sirish Modali Skills
- Helpdesk Services ; Contact Center Management ; People management
- Project Management
- Account Management
- Six Sigma
- CRM
- ITIL Certified
- Program Management
- Management
- Service Level Agreements
- Customer Satisfaction
- Transition Management
- BPO
- Process Excellence
- Service Delivery
- Operations Management
- Team Management
- IT Service Management
- Business Process
- ITIL
- IT Operations
- Strategy
- Pre-sales
- Global Delivery
- Vendor Management
- Leadership
- Business Intelligence
- Project Planning
- Call Centers
- Outsourcing
- Software Documentation
- Offshoring
- Sla
- Training
- Business Process Improvement
- Business Process Re-engineering
- Process Management
- MIS
- Shared Services
- Business Transformation
- Process Consulting
- Resource Management
- Incident Management
- Business Analysis
- IT Outsourcing
- People Management
- Helpdesk Services
- Business Process Re Engineering
- Contact Center Management
- Solutions
- Managed Services
- Pre Sales
- Services
- Helpdesk
Sirish Modali Summary
- Sirish Modali, based in Hyderabad, IN, is currently a Executive Director at Providence India. Sirish Modali brings experience from previous roles at Providence India, Cognizant, HCL Technologies (Infrastructure Services Division) and Genpact. Sirish Modali holds a 1996 - 1999 Bachelors in Commerce @ Osmania University. With a robust skill set that includes Helpdesk Services ; Contact Center Management ; People management, Project Management, Account Management, Six Sigma, CRM and more. Sirish Modali has 2 emails and 1 mobile phone numbers on RocketReach.
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