SIPez LLC Information

SIPez provides custom solutions, development and services in the VoIP, SIP and contact center space. Our comprehensive suite includes SIP soft clients, call recording, conversational data export and import, AI conversational analysis, reporting, notification and workflow solutions that seamlessly integrate with your existing call/contact center infrastructure. We have led the development of the vCon IETF standard for conversational data exchange in the IETF, open source and commercial products. Daniel Petrie, our owner, is the author of the JSON vCon container schema and a recognized expert in conversational data standardization. As maintainers of python-vcon, the most standards compliant Python vCon library and Command Line Interface, and py-vcon-server, the AI analysis, reporting and workflow server for vCon processing, SIPez brings deep technical expertise to conversational intelligence solutions. Our solutions help you extract maximum value from your contact center conversations and transform conversational data into actionable business intelligence that drives results. SIPez has the tools and expertise to help you unlock customer insights, boost agent productivity, and enhance customer satisfaction through intelligent analysis of your contact center conversations.