Simple Step Solutions Information

Simple Step Solutions is a Google-first managed IT provider based in Yorktown, NY, serving Westchester, Putnam and the Hudson Valley, plus clients around the country remotely. Google-first means Google Workspace is what we build on rather than something we tolerate. For a small office that usually means fewer moving parts, fewer licenses nobody understands, and one secure login instead of five. Two kinds of clients make up most of our work. Dental and healthcare practices that need HIPAA-aware IT. We sign a Business Associate Agreement before work begins, and we have been in dental offices since 2016, so we know Dentrix and Dexis environments and what will void a vendor support agreement. Professional services firms moving off legacy Microsoft setups that grew by accident. Accountants, law offices, consultants. Usually there is a server in a closet nobody wants to touch and a per-user cost nobody can explain. Our Technology Success Plan is one flat monthly rate per user. It covers remote support from a person who answers, full Google Workspace administration including onboarding and offboarding, 24/7 threat monitoring, endpoint security and encrypted cloud backup. Third party licensing is itemized and passed through at cost rather than marked up and buried. No hourly billing.