Engineer's degree (Electrical and Electronics Engineering)
2010
-
2015
Hhighlands north boys high School
Matric (HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
1992
-
2001
Simphiwe Tsipa Skills
Attention to Detail
Teamwork
Customer Service Operations
Contact Centers
Quality Management
Information Technology
Administration
Team Leadership
Telecommunications
IT Service Management
Office Administration
Performance Management
Customer Experience
Troubleshooting
Administrative Assistance
Quality Assurance
Social Media
Cold Calling
Customer Service
Customer Retention
Customer Support
Customer Acquisition
Customer Service Management
Technical Support
Electronic Data Capture (EDC)
Call Center Administration
Call Logging
Call Routing
Call Monitoring
Call centre supervisor
Vehicle Tracking
Vehicle tracking testing
Apple Certified
Technical Sales Support
Help Desk Support
Simphiwe Tsipa Summary
Simphiwe Tsipa, based in Johannesburg, GP, ZA, is currently a Technical Support Specialist at IntelliBPO. Simphiwe Tsipa brings experience from previous roles at Quantanite and Tracker Connect (Pty) Ltd. Simphiwe Tsipa holds a 2010 - 2015 Engineer's degree in Electrical and Electronics Engineering @ University of Johannesburg. With a robust skill set that includes Attention to Detail, Teamwork, Customer Service Operations, Contact Centers, Quality Management and more. Simphiwe Tsipa has 2 emails on RocketReach.
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