Simphiwe Tsipa Email
Technical Support Specialist @ IntelliBPO
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Simphiwe Tsipa Location
- Johannesburg, GP, ZA
Simphiwe Tsipa Work
- 2024 -now Technical Support Specialist @
- 2023 -2024 Technical Support Specialist @
- 2020 -2024 Technical Support Specialist @
- 2014 -2019 Customer Service Representative @
- 2012 -2013 Customer Service Representative @ Computer Share
- 2008 -2012 Service Manager @ Soft Edge Telecoms
- 2007 -2008 Customer Service Representative @ Multichoice Africa
- 2004 -2007 Customer Service Center Manager @
- 2004 -2007 Call Center Supervisor @
- now Business Representative @
Simphiwe Tsipa Education
- University of Johannesburg
Engineer's degree (Electrical and Electronics Engineering)
2010-2015 - Hhighlands north boys high School
Matric (High School/Secondary Diplomas and Certificates)
1992-2001 - Border UX
Master of Business Administration
- Highlands
High School Diploma
Simphiwe Tsipa Skills
- Attention to Detail
- Teamwork
- Customer Service Operations
- Contact Centers
- Quality Management
- Information Technology
- Administration
- Team Leadership
- Telecommunications
- IT Service Management
- Office Administration
- Performance Management
- Customer Experience
- Troubleshooting
- Administrative Assistance
- Quality Assurance
- Social Media
- Cold Calling
- Customer Service
- Customer Retention
- Customer Support
- Customer Acquisition
- Customer Service Management
- Technical Support
- Electronic Data Capture (EDC)
- Call Center Administration
- Call Logging
- Call Routing
- Call Monitoring
- Call centre supervisor
- Vehicle Tracking
- Vehicle tracking testing
- Apple Certified
- Technical Sales Support
- Help Desk Support
Simphiwe Tsipa Summary
- Simphiwe Tsipa, based in Johannesburg, GP, ZA, is currently a Technical Support Specialist at IntelliBPO. Simphiwe Tsipa brings experience from previous roles at iContact, Quantanite, Tracker Connect (Pty) Ltd and Computer Share. Simphiwe Tsipa holds a 2010 - 2015 Engineer's degree in Electrical and Electronics Engineering @ University of Johannesburg. With a robust skill set that includes Attention to Detail, Teamwork, Customer Service Operations, Contact Centers, Quality Management and more. Simphiwe Tsipa has 2 emails on RocketReach.
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