Simonetta Hainebach Email
Head of Customer Experience and Operations @ SupaPass
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Simonetta Hainebach Location
- The Hague, ZH, NL
Simonetta Hainebach Work
- Head of Customer Experience and Operations @ (February 2024 - Present)
- Manager, Sales Support EMEA @ (February 2022 - August 2023)
- Solutions Consultant @ (January 2020 - February 2022)
- Full-time parenting @ (June 2019 - January 2020)
- Sales Engineer @ (August 2015 - January 2020)
- Account Relationship Manager @ (August 2015 - February 2019)
- (Senior) Client Solutions Analyst @ (January 2014 - July 2015)
- Full-time parenting @ (April 2014 - January 2015)
- Client Solutions Analyst @ (February 2012 - January 2014)
- Recruitment Consultant @ (August 2011 - January 2012)
- Guest Relations Manager @ (December 2009 - July 2011)
- Launceston Place - Head Receptionist @ (August 2009 - November 2009)
- Duty Manager @ (February 2009 - July 2009)
- Casual Waitress @ Various restaurants and Venues (September 2005 - December 2008)
- Front Office Associate @ (February 2007 - November 2008)
- Front Office Associate @ (August 2006 - January 2007)
Simonetta Hainebach Education
- Hotelschool The Hague
Bachelor
2005-2009 - HU University of Applied Sciences Utrecht (Hogeschool Utrecht)
Propedeutic Diploma
2003-2004 - Jeanne d'Arc College
HAVO Diploma (Equivelant to A-Levels)
1999-2003
Simonetta Hainebach Skills
- AI Prompting
- Account Management
- Artificial Intelligence (AI)
- B2C
- Business Analysis
- Business Process Improvement
- Business Process Management
- Change Management
- Client Relations Skills
- Coaching
- Complaint Management
- Continuous Improvement
- Cooperation
- Coordinating Skills
- Corporate Events
- Creative Problem Solving
- Customer Experience
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Training
- English
- Event Management
- French
- Guest Satisfaction
- Hospitality
- Hospitality Management
- Hotel Management
- Hotels
- Italian
- JIRA
- Long-term Customer Relationships
- Management
- Marketing
- Microsoft Office
- Microsoft Outlook
- Operational Efficiency
- Operational Excellence
- Pedagogy
- Positive Work Environment
- Pre-Sales Consulting
- Presentation Skills
- Presentations
- Problem solving
- Process Improvement Projects
- Process Optimization
- Project Based
- Project Work
- Prompt Engineering
- Relationship Building
- Requirements Analysis
- Requirements Gathering
- Research
- SaaS Environment
- Salesforce.com
- Six Sigma
- Skilled Communicator
- Skilled Multi-tasker
- SnagIt
- Solutioning
- Staff Training
- Stakeholder Management
- Startups
- Teacher Training
- Training & Development
- VMS
- Workshops
- Writing
Simonetta Hainebach Summary
- Simonetta Hainebach, based in The Hague, ZH, NL, is currently a Head of Customer Experience and Operations at SupaPass. Simonetta Hainebach brings experience from previous roles at Beeline. Simonetta Hainebach holds a 2005 - 2009 Bachelor @ Hotelschool The Hague. With a robust skill set that includes AI Prompting, Account Management, Artificial Intelligence (AI), B2C, Business Analysis and more. Simonetta Hainebach has 1 emails on RocketReach.
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