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Simone Wilson Location
Altamonte Springs, FL, US
Simone Wilson Work
IT Support Specialist @ (March 2025 - Present)
Technical Support Specialist @ (July 2023 - April 2025)
Associate @ (January 2025 - January 2025)
Operations Supervisor @ (June 2021 - May 2024)
Student Manager @ University of Central Florida (October 2016 - May 2021)
Simone Wilson Education
University of Central Florida
Bachelor of Arts - BA (Botany/Plant Biology)
2015-2020
Simone Wilson Skills
Attention to Detail
Case Management
Communication
Computer Hardware
Computer Hardware Installation
Computer Hardware Troubleshooting
Computer Literacy
Contact Centers
Critical Thinking
Customer Communication
Customer Experience
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Help Desk Support
Interpersonal Communication
Interpersonal Skills
Knowledge Base
Microsoft Office
Microsoft Operating Systems
On Site
Operating Systems
Operations Support
Post-Sales Support
Problem Solving
Remote User Support
Retail
Saas
Salesforce.com
Service-Level Agreements (SLA)
Slack
Software Installation
Software Troubleshooting
Software as a Service (SaaS)
Teamwork
Technical Documentation
Technical Support
Thinking Skills
Ticketing Systems
Time Management
Troubleshooting
Visual Basic for Applications (VBA)
Written Communication
Simone Wilson Summary
Simone Wilson, based in Altamonte Springs, FL, US, is currently a IT Support Specialist at Janney Roofing. Simone Wilson brings experience from previous roles at Peloton Interactive, UPS and University of Central Florida. Simone Wilson holds a 2015 - 2020 Bachelor of Arts - BA in Botany/Plant Biology @ University of Central Florida. With a robust skill set that includes Attention to Detail, Case Management, Communication, Computer Hardware, Computer Hardware Installation and more. Simone Wilson has 1 emails on RocketReach.
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