Simone Tommasi Email
Trading Manager @ Just Eat Takeaway.com
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Simone Tommasi Location
- Milan, IT
Simone Tommasi Work
- 2025 -now Trading Manager @
- 2023 -now Manager WFM South Europe Region @
- 2022 -2023 Manager WFM Italy and Spain @
- 2021 -2021 Manager WFM Italy and Croatia @
- 2016 -2020 Senior Manager WFM @ Convergys
- 2014 -2016 Resource Planning Manager EMEA @ Convergys
- 2011 -2014 Resource Planning Manager EMEA @ Stream Global Services
- 2010 -2011 Resource Planning Manager South Europe @ Stream Global Services
- 2007 -2010 Resource Planner @ Stream Global Services
- 2003 -2007 Operations Manager and Customer Service Manager @ Stream Global Services
- 2001 -2003 Team Leader @ Stream Global Services
- 2000 -2001 Technical Lead @ Stream Global Services
- 1999 -2000 Support Professional @ Stream Global Services
Simone Tommasi Education
- ITIS Molinari 1992-1997
Simone Tommasi Skills
- Team Management
- Analysis
- Sla
- Gestione team
- Reporting and Analysis
- BPO
- Six Sigma
- Operations
- EMEA
- Customer Service
- People Oriented
- Outsourcing
- Project Management
- Public Speaking
- ERP
- Customer Experience
- Operations Management
- Strategic Planning
- Workforce Management
- IEX
- Resources
- Team Leadership
- Management
- Forecasting
- Inbound Marketing
- Contact Center
- Business Analysis
- Workflow Analysis
- Planning
- People Management
- Capacity Planning
- Contact Center Management
- Strategic Thinking
- Strategy
- Contact Center Operations
- Training
- Business Planning
- Soddisfazione del cliente
- Performance Management
- ACD
- Recruiting
- Contact Centers
- Kpi Managment
- HR
- Microsoft Office
- Excel
- Call Center
- Process Improvement
- Data Analysis
- Call Center Development
- Call Centers
- Service Delivery
- Customer Satisfaction
- Microsoft Excel
- Change Management
- Human Resources
- Gestione Della Forza Lavoro
- Forecasting Models
Simone Tommasi Summary
- Simone Tommasi, based in Milan, IT, is currently a Trading Manager at Just Eat Takeaway.com. Simone Tommasi brings experience from previous roles at Just Eat Takeaway.com, Majorel and Convergys. Simone Tommasi holds a 1992 - 1997 ITIS Molinari. With a robust skill set that includes Team Management, Analysis, Sla, Gestione team, Reporting and Analysis and more. Simone Tommasi has 1 emails on RocketReach.
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