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Simone Farrell Location
Fort Myers, FL, US
Simone Farrell Work
People Ops Contact Center Senior Associate @ (July 2022 - Present)
Executive Assistant @ (April 2018 - July 2022)
Substitute Teacher @ Kelly Educational Staffing (March 2017 - April 2018)
Seasonal Teacher @ (April 2017 - October 2017)
Hotel Group Coordinator @ (October 2016 - December 2016)
Financial Services Associate @ (December 2015 - October 2016)
Hotel Group Coordinator @ (January 2014 - December 2015)
Reservations Specialist @ (December 2012 - January 2014)
Reservations Sales Specialist @ (June 2011 - June 2012)
Simone Farrell Education
University of South Florida
Bachelor of Arts - BA (Criminology)
2008-2012
Simone Farrell Skills
Account Reconciliation
Appointment Scheduling
Attention to Detail
Booking Systems
Classroom Management
Client Relations
Collaborative Problem Solving
Communication
Conflict Resolution
Contact Center Operations
Contract Management
Cross-functional Coordination
Customer Relationship Management (CRM)
Customer Service
Data Entry
Data Wrangling
Debt Collection
Diversity & Inclusion
Easily Adaptable
Empathy
Escalations Management
Executive Administrative Assistance
Executive Calendar Management
Financial Reporting
General Administration
Hotel Booking
Inclusive Team Building
Knowledge Management
Meeting Scheduling
Microsoft Office
Negotiation
Personal Assistance
Problem Solving
Process Analysis
Project Management
Public Speaking
Quality Assurance
Reading Comprehension
Reading Intervention
Reporting & Analysis
Reservations
SOP Authoring
Sales
ServiceNow
Speed Reading
Study Skills
Teaching
Teaching Reading
Time Management
Upselling
Simone Farrell Summary
Simone Farrell, based in Fort Myers, FL, US, is currently a People Ops Contact Center Senior Associate at PwC. Simone Farrell brings experience from previous roles at PwC, Kelly Educational Staffing, Institute of Reading Development and Diamond Resorts®. Simone Farrell holds a 2008 - 2012 Bachelor of Arts - BA in Criminology @ University of South Florida. With a robust skill set that includes Account Reconciliation, Appointment Scheduling, Attention to Detail, Booking Systems, Classroom Management and more. Simone Farrell has 3 emails on RocketReach.
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