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Simona Trofin Location
Bucharest, RO
Simona Trofin Work
Head Of Procurement I and N Romania @ (May 2021 - Present)
Head of Commercial Planning and Performance Managemen @ (September 2020 - March 2022)
Head of Customer Service @ (September 2010 - March 2022)
Head of Customer Operations @ (September 2016 - September 2020)
Director Customer Operations @ (September 2016 - September 2020)
Customer Care and Customer Experience Director @ Romtelecom (April 2006 - January 2011)
Sr. Product Manager @ (May 2003 - April 2006)
Major Accounts Team Leader @ (March 2001 - April 2003)
Simona Trofin Education
Unversitatea Bucuresti 1992-1996
National School of Politics and Administrative Studies
Master's degree (Communication and Media Studies)
Simona Trofin Skills
Customer Service
Product Development
Team Management
Product Management
Team Leadership
Change Management
Strategic Planning
Business Planning
Coaching
Customer Retention
Cross-functional Team Leadership
Negotiation
Customer Relations
Call Center
Business Strategy
Team Building
Telecommunications
Marketing Strategy
Budgeting
Sales Management
Management
Customer Experience
Business Development
Strategy
Competitive Analysis
Project Portfolio Management
Contract Negotiation
Commercial Management
Call Centers
Leadership
Business Analysis
Budgets
Customer Satisfaction
Recruiting
Business Process
Sales
Marketing
CRM
Outsourcing
Analysis
Project Planning
Analytics
Business Process Improvement
B2B
Public Speaking
Account Management
User Experience
Microsoft Office
Cross Functional Team Leadership
Business To Business B2B
Microsoft Excel
Training
Customer Relationship Management Crm
Healthcare
Customer Relationship Management
Business to Business
Simona Trofin Summary
Simona Trofin, based in Bucharest, RO, is currently a Head Of Procurement I and N Romania at E-Distribuzione. Simona Trofin brings experience from previous roles at Enel România. Simona Trofin holds a 1992 - 1996 Unversitatea Bucuresti. With a robust skill set that includes Customer Service, Product Development, Team Management, Product Management, Team Leadership and more. Simona Trofin has 2 emails and 5 mobile phone numbers on RocketReach.
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