Simona Chiarello Email & Phone Number
Head of Operation and Customer Service Governance @ ING Italia
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Simona Chiarello Location
- Cologno Monzese, IT
Simona Chiarello Work
- 2024 -now Head of Operation and Customer Service Governance @
- 2018 -now head of customer contact center @
- 2015 -2018 head of contact centers coordination @ Allianz Partners
- 2010 -2012 Head of Self Care customer management @
- 2008 -2010 Customer Service Manager @
- 2005 -2008 Director of Call Centers Group @
- 1999 -2005 Customer Operations Manager Italy @
- 1995 -1999 project and team leader @
- 1995 -1995 team leader @ Telepiù
Simona Chiarello Education
- MIP-Politecnico Di Milano
Corso executive in digital marketing e strategia multicanale
2013-2013 - Università degli Studi di Milano
law (law)
1990-1995 - Istituto tecnico per il turismo Pier Paolo Pasolini
laurea in giurisprudenza (università degli studi di Milano)
1983-1987 - Mip
Simona Chiarello Skills
- Operations Management
- Call Center
- Telemarketing
- Telecommunications
- Customer Satisfaction
- Sales Management
- Customer Experience
- New Business Development
- Mobile Devices
- Start-ups
- Customer Service
- Team Leadership
- CRM
- Product Development
- Team Management
- Outsourcing
- Project Planning
- Process Improvement
- Customer Retention
- Contact Centers
- Social Media
- Call Centers
- Leadership
- E-commerce
- Account Management
- Business Development
- Business Planning
- Management
- Strategy
- Product Management
- Entrepreneurship
- Change Management
- Business Strategy
- Sales Operations
- Negotiation
- B2B
- Management Consulting
- Marketing Strategy
- Assistenza clienti
- Business plan
- Consulenza manageriale
- Gestione account
- Gestione operativa
- Gestione prodotti
- Gestione team
- E Commerce
- Public Speaking
- Start Ups
- Strategic Planning
- Microsoft Excel
- Marketing
- Microsoft Office
- Training
Simona Chiarello Summary
- Simona Chiarello, based in Cologno Monzese, IT, is currently a Head of Operation and Customer Service Governance at ING Italia. Simona Chiarello brings experience from previous roles at ING, Allianz Partners and Sky Italia. Simona Chiarello holds a 2013 - 2013 Corso executive in digital marketing e strategia multicanale @ MIP-Politecnico Di Milano. With a robust skill set that includes Operations Management, Call Center, Telemarketing, Telecommunications, Customer Satisfaction and more. Simona Chiarello has 3 emails and 4 mobile phone numbers on RocketReach.
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