Simona Benešová Email & Phone Number
Aktivní členka FÓRA @ Camino Berušky CZ
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Simona Benešová Location
- Prague, Czechia
Simona Benešová Work
- 2025 -now Aktivní členka FÓRA @
- 2025 -now Členka pracovních skupin Midlife a Flexibilita práce @
- 2020 -now Co-Founder @
- 2019 -now Člen Board of Directors (poradní role) @
- 2020 -2022 Head of Care Transformation - interim mission @ Vodafone Czech Republic, a.s.
- 2017 -2021 Member of the Board of Directors @
- 2017 -2019 Transformation Director @ BlueLink SA
- 2005 -2017 SITE MANAGER @ BLUELINK INTERNATIONAL CZ
- 2010 -2013 N.E.S. Programme Director @ BlueLink Group
- 2000 -2004 Director Customer Care @
Simona Benešová Education
- Karlova Universita -Charles University in Prague
Postgradual (Psychologie organizace a práce - Psychology of the management and the work)
1985-1986 - České vysoké učení technické v Praze
- EDU Effective Business School
Master of Business Administration - MBA (Coaching, Mentoring and Leadership)
Simona Benešová Skills
- Customer Experience
- BPO
- Customer Relations
- Personnel Management
- Call Center
- People Management
- Customer Retention
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Strategic Planning
- Workforce Management
- Management Consulting
- IVR
- Operations Management
- Contact Centers
- Change Management
- Customer Service
- Business Strategy
- Management
- Coaching
- Outsourcing
- Problem Solving
- Call Centers
- Performance Management
Simona Benešová Summary
- Simona Benešová, based in Prague, Czechia, is currently a Aktivní členka FÓRA at Camino Berušky CZ. Simona Benešová brings experience from previous roles at Inspire & Impact Network, Evolucio, MeDitorial and Vodafone Czech Republic, a.s.. Simona Benešová holds a 1985 - 1986 Postgradual in Psychologie organizace a práce - Psychology of the management and the work @ Karlova Universita -Charles University in Prague. With a robust skill set that includes Customer Experience, BPO, Customer Relations, Personnel Management, Call Center and more. Simona Benešová has 1 mobile phone numbers on RocketReach.
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