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Simon Travers Location
Sydney, NSW, AU
Simon Travers Work
Global Head of Customer Solutions @ (December 2024 - Present)
Head Of Customer Support @ (October 2020 - December 2024)
Senior Manager, Technical Support (APAC) @ (June 2016 - February 2020)
Senior Manager, APAC Technical Support @ (February 2015 - June 2016)
APAC Software Technical Support Manager @ (August 2012 - June 2016)
Siebel CRM Manager, Customer Support @ (January 2009 - June 2012)
Global Manager Customer Support @ Haley (January 2006 - December 2008)
Senior Technical Support Engineer @ (June 2003 - December 2005)
Simon Travers Education
The University of Queensland
Bachelor (Information Technology)
1997-2002
Brisbane Boys' College 1992-1996
Simon Travers Skills
ITIL
IT Service Management
Service Delivery
Servers
Requirements Analysis
Pre-sales
Service Desk
Software Project Management
SQL
SDLC
IT Management
Databases
Technical Support
Oracle
Support Management
Application Support Management
CRM
Software Documentation
Management
Enterprise Software
Team Leadership
Troubleshooting
Strategic Planning
Strategy
Microsoft Office
Java
Pre Sales
Simon Travers Summary
Simon Travers, based in Sydney, NSW, AU, is currently a Global Head of Customer Solutions at Humanforce. Simon Travers brings experience from previous roles at Humanforce, Nuance Communications and Citrix. Simon Travers holds a 1997 - 2002 Bachelor in Information Technology @ The University of Queensland. With a robust skill set that includes ITIL, IT Service Management, Service Delivery, Servers, Requirements Analysis and more. Simon Travers has 3 emails on RocketReach.
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