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Simon Toth Location
Slovakia
Simon Toth Work
Head Contactone Service Desk Bratislava @ (May 2018 - Present)
Service Delivery Manager @ (December 2015 - February 2018)
Business Account Executive @ (January 2015 - November 2015)
Client Services Delivery Manager @ (February 2013 - December 2014)
Service Delivery Lead @ (October 2009 - January 2013)
User Management Global Lead @ (January 2006 - September 2009)
Technical Sales Representative @ (October 2003 - December 2005)
Trainer and Administrator @ Ipex It (September 2002 - September 2003)
Simon Toth Education
Univerzita Komenského v Bratislave
(Biology)
1997-2002
Simon Toth Skills
Customer Service
Operational Excellence
Employee Engagement
Customer Satisfaction
Performance Management
Performance Improvement
Talent Development
People Management
Sales Operations
Change Management
Six Sigma
Incident Management
ISO 27001
Talent Management
Continuous Improvement
Problem Solving
Customer Relations
Team Building
SLA
KPI
EMEA
BPO
Business Process Improvement
Operations Management
Customer Experience
Service Delivery
Team Leadership
Management
Business Analysis
Leadership
Training
Service Management
Outsourcing
Project Management
Risk Management
Business Transformation
Procurement
Vendor Management
Business Process
Process Improvement
Offshoring
Management Consulting
Transition Management
Team Management
Shared Services
Program Management
Recruiting
Enterprise Software
PMO
Business Development
Simon Toth Summary
Simon Toth, based in Slovakia, is currently a Head Contactone Service Desk Bratislava at Swiss Re. Simon Toth brings experience from previous roles at Ing and Accenture. Simon Toth holds a 1997 - 2002 Univerzita Komenského v Bratislave. With a robust skill set that includes Customer Service, Operational Excellence, Employee Engagement, Customer Satisfaction, Performance Management and more. Simon Toth has 2 emails on RocketReach.
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