Simon Sommer Email
Senior Service Operations Team Lead @ NTT Ltd.
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Simon Sommer Location
- Prague, Czechia
Simon Sommer Work
- Senior Service Operations Team Lead @ (January 2021 - Present)
- Service Delivery Remote Support Engineer (L4) and Team Lead @ (July 2019 - May 2024)
- Service Delivery Remote Support Engineer (L4) and Team Lead @ (April 2019 - May 2024)
- Support Expert @ (May 2014 - April 2019)
- Genesys Support Expert @ (May 2008 - May 2014)
- Support Engineer @ (September 2006 - May 2008)
Simon Sommer Education
- Vysoká škola manažerské informatiky a ekonomiky - Praha
Bachelor's degree (Information Technology)
2004-2008 - nad kavalírkou
Simon Sommer Skills
- Genesys Framework
- Genesys
- Contact Centers
- Unix
- SQL
- Telecommunications
- Mail Server
- SMTP
- Windows
- SIP
- TCP/IP
- IP
- Troubleshooting
- Genesys Eservices
- Outbound Contact
Simon Sommer Summary
- Simon Sommer, based in Prague, Czechia, is currently a Senior Service Operations Team Lead at NTT DATA, Inc.. Simon Sommer brings experience from previous roles at NTT Ltd., Dimension Data and NextiraOne. Simon Sommer holds a 2004 - 2008 Bachelor's degree in Information Technology @ Vysoká škola manažerské informatiky a ekonomiky - Praha. With a robust skill set that includes Genesys Framework, Genesys, Contact Centers, Unix, SQL and more. Simon Sommer has 1 emails on RocketReach.
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