Simon Separghan Email & Phone Number
Chief Customer Officer @ Shawbrook Bank
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Simon Separghan Location
- London, GB
Simon Separghan Work
- Chief Customer Officer @ (March 2024 - Present)
- Partner @ the relevancy lab (August 2023 - March 2024)
- Managing Director, Customer Experience and Contact @ (January 2019 - July 2023)
- Managing Director, Global Operations and Digital Channels @ (January 2015 - December 2018)
- Director Business Transformation @ (June 2011 - December 2014)
- Head of Proactive Experience @ (March 2007 - May 2011)
- Director of BPO @ (January 2006 - March 2007)
- Head of Outsourcing @ (December 2000 - September 2003)
- Head of Outsourcing @ (January 2001 - August 2003)
Simon Separghan Education
- Hult International Business School 2009
- Cranfield School of Management
(Leadership)
2004 - University of Gloucestershire
(Marketing, Management)
1998
Simon Separghan Skills
- Strategy
- Microsoft Excel
- Event Management
- Training
- Public Speaking
- Leadership
- Customer Experience
- BPO
- Customer Contact
- Social Media
- Multi Channel Retail
- Business Transformation
- Strategic Partnerships
- Employee Engagement
- Organisational Leadership
- Executive Management
- Digital Strategy
- Programme Delivery
- Cultural Transformation
- Thought Leadership
- Business Development
- Customer Loyalty Management
- Team Management
- Customer Relationship Management
- Strategic Planning
- Financial Services
- Sales Management
- Global Customer Service
- Operations Management
- Contact Centers
- Global Cross Functional Team Leadership
- Professional Services
- Lead Change
- Change Management
- Video Banking
- Customer Service
- Busienss Process Improvement
- Web Chat
- Contract Negotiation
- Offshore Outsourcing
- Outsourcing Management
- Conference Speaking
- Business Re Organisation
- Business Strategy
- Management
- Strategic Communications
- Commercial Management
- Outsourcing
- Retail Banking
- Service Delivery
- Unified Communications
- Performance Improvement
- Integration
- Performance Management
Simon Separghan Summary
- Simon Separghan, based in London, GB, is currently a Chief Customer Officer at Shawbrook Bank. Simon Separghan brings experience from previous roles at the relevancy lab, NatWest Group and Barclays. Simon Separghan holds a Hult International Business School. With a robust skill set that includes Strategy, Microsoft Excel, Event Management, Training, Public Speaking and more. Simon Separghan has 3 emails on RocketReach.
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