Simon Saunders Email

Head of Delivery Enablement (UK) @ Maximus UK

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Simon Saunders Location

Consett, GB

Simon Saunders Work

2026 - now Head of Delivery Enablement (UK) @
2025 - 2025 Head of Contact Centre and Site Delivery @
2023 - 2025 Director of Service Optimisation @
2022 - 2023 Head of Contact Centre and Site Delivery @
2017 - 2022 Director of Accounts @
2016 - 2017 Senior Operations Manager @
2013 - 2016 Senior Account Manager @
2011 - 2013 Manager of Account Operations EMEA @
2008 - 2011 Europen Account Manager and Business Manager @
2006 - 2008 Operations Manager @
2006 - 2006 Team Leader @ ICI paints
2004 - 2006 Recruitment Consultant @
2000 - 2003 Team Leader @

Simon Saunders Education

South Tyneside College 1991 - 1995

Simon Saunders Skills

Workforce Management
Outsourcing
Contact Centers
Call Center
Service Delivery
Performance Management
Customer Experience
Telemarketing
BPO
Team Management
ITIL
CRM
Leadership
Team Leadership
Telecommunications
Inbound Marketing
Management
Customer Satisfaction
Sla
Incident Management
Call Centers
Account Management
Call Center Development
Offshoring
Transition Management
Customer Retention
Operations Management
Outsourcing Management
Avaya
Business Process Improvement
Process Improvement
Customer Relationship Management (CRM)
Recruiting
Business Analysis
Customer Relationship Management Crm
Operations
Microsoft Excel
Customer Relationship Management

Simon Saunders Summary

Simon Saunders, based in Consett, GB, is currently a Head of Delivery Enablement (UK) at Maximus UK. Simon Saunders brings experience from previous roles at Sitel Group. Simon Saunders holds a 1991 - 1995 South Tyneside College. With a robust skill set that includes Workforce Management, Outsourcing, Contact Centers, Call Center, Service Delivery and more. Simon Saunders has 1 emails on RocketReach.

Simon Saunders Emails

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