Simon Saunders Email
Head of Delivery Enablement (UK) @ Maximus UK
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Simon Saunders Location
- Consett, GB
Simon Saunders Work
- Head of Delivery Enablement (UK) @ (March 2026 - Present)
- Head of Contact Centre and Site Delivery @ (January 2025 - December 2025)
- Director of Service Optimisation @ (December 2023 - January 2025)
- Head of Contact Centre and Site Delivery @ (December 2022 - December 2023)
- Director of Accounts @ (July 2017 - December 2022)
- Senior Operations Manager @ (April 2016 - July 2017)
- Senior Account Manager @ (October 2013 - April 2016)
- Manager of Account Operations EMEA @ (October 2011 - October 2013)
- Europen Account Manager and Business Manager @ (January 2008 - October 2011)
- Operations Manager @ (November 2006 - January 2008)
- Team Leader @ ICI paints (February 2006 - November 2006)
- Recruitment Consultant @ (March 2004 - February 2006)
- Team Leader @ (March 2000 - June 2003)
Simon Saunders Education
- South Tyneside College 1991-1995
Simon Saunders Skills
- Workforce Management
- Outsourcing
- Contact Centers
- Call Center
- Service Delivery
- Performance Management
- Customer Experience
- Telemarketing
- BPO
- Team Management
- ITIL
- CRM
- Leadership
- Team Leadership
- Telecommunications
- Inbound Marketing
- Management
- Customer Satisfaction
- Sla
- Incident Management
- Call Centers
- Account Management
- Call Center Development
- Offshoring
- Transition Management
- Customer Retention
- Operations Management
- Outsourcing Management
- Avaya
- Business Process Improvement
- Process Improvement
- Customer Relationship Management (CRM)
- Recruiting
- Business Analysis
- Customer Relationship Management Crm
- Operations
- Microsoft Excel
- Customer Relationship Management
Simon Saunders Summary
- Simon Saunders, based in Consett, GB, is currently a Head of Delivery Enablement (UK) at Maximus UK. Simon Saunders brings experience from previous roles at Sitel Group. Simon Saunders holds a 1991 - 1995 South Tyneside College. With a robust skill set that includes Workforce Management, Outsourcing, Contact Centers, Call Center, Service Delivery and more. Simon Saunders has 2 emails on RocketReach.
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